Your Information

Privacy Notice

Primary Care Network

Your practice is collaborating with other practices within our Primary Care Network. This means that staff from one practice may have access to records from another practice in order to support clinical or healthcare management activities.

All staff continue to be bound by confidentiality and have had training in keeping your information secure.

If you have any concerns about your information being accessed by staff from the following practices: Leiston Surgery, Framlingham Medical Practice, Saxmundham Health, please contact us and let us know.

Sending Photographs Via Email

During COVID-19 we may ask you to send a photograph of you bruise / skin condition that you are concerned about whilst we conduct virtual consultations. This photograph will be used by the clinician to determine any medical treatment necessary and may be added to your medical record where it is deemed necessary.

Please note that, where this is sent via email, it may not be secure we therefore we ask that you only include your NHS number alongside your photograph in the email. The photograph should only be of the area requested and no other person should be visible in the shot.

IGPR

We use a processor, iGPR Technologies Limited (“iGPR”), to assist us with responding to report requests relating to your patient data, such as subject access requests that you submit to us (or that someone acting on your behalf submits to us) and report requests that insurers submit to us under the Access to Medical Records Act 1988 in relation to a life insurance policy that you hold or that you are applying for. iGPR manages the reporting process for us by reviewing and responding to requests in accordance with our instructions and all applicable laws, including UK data protection laws. The instructions we issue to iGPR include general instructions on responding to requests and specific instructions on issues that will require further consultation with the GP responsible for your care.

Privacy Policy

Your Information

Leiston Surgery takes privacy seriously and we want to provide you with information about your rights, who we share your information with and how we keep it secure.

Please use the links below to find more information about the practice and data protection.

Transparency

CCTV

Telephone Recording

Case Finding (ECLIPSE)

Information Sharing in Suffolk

Information Sharing Norfolk and Waveney