Repeat Prescriptions

Repeat requests take 48 hours (two clear working days) to process, so please ensure you allow time for this when requesting your repeat medications. 


Requesting Repeat Prescriptions Online

With our new software, SystemOnline, you are now able to request your repeat medication from home. If you have not done so already you will need to obtain a user name and password to access the site. To do this you will need to visit the surgery with a photo ID (passport or driving licence) and some form of official correspondence containing your name and address on, this must be less than three months old. Show them to our Receptionists, between 8.30am and 18.00pm, and they will give you a user name and password. The SystmOnline website also allows you to see your past and future appointments, change contact details and book appointments online.

Click here to view the site.

From 1st June 2021, we will NO longer be accepting prescription requests via email, the options are:
* Submitting your paper prescription request via the Surgery or Pharmacy
* Obtaining your own username & password from Reception to access your personal online prescription ordering, via our clinical system.
* Using the NHS app


Medication Reviews

Patients on repeat medication will be asked to see a doctor, Nurse or our Clinical Pharmacist at least once a year to review these regular medications. A notification should appear on your repeat script. Please ensure that you book in advance and allow plenty of time to avoid unnecessary delays.


May Bank Holiday 2021 Pharmacy Opening Hours

Please see below for the opening hours of pharmacies in Suffolk on both May Bank Holidays in 2021. 

Pharmacy Opening Hours - May Bank Holiday

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