Repeat Prescriptions

Repeat requests take 48 hours (two clear working days) to process, so please ensure you allow time for this when requesting your repeat medications. 

Requesting Repeat Prescriptions Online

With our new software, SystemOnline, you are now able to request your repeat medication from home. If you have not done so already you will need to obtain a user name and password to access the site. To do this you will need to visit the surgery with a photo ID (passport or driving licence) and some form of official correspondence containing your name and address on, this must be less than three months old. Show them to our Receptionists, between 8.30am and 18.00pm, and they will give you a user name and password. The SystmOnline website also allows you to see your past and future appointments, change contact details and book appointments online.

Click here to view the site.

You are also able to request Repeat Prescriptions via email to -

If using this method please ensure to include your Name, Date of Birth and specific details of the medication you require. 

Medication Reviews

Patients on repeat medication will be asked to see a doctor, Nurse or our Clinical Pharmacist at least once a year to review these regular medications. A notification should appear on your repeat script. Please ensure that you book in advance and allow plenty of time to avoid unnecessary delays.

Easter 2021 Pharmacy Opening Hours

Please see below for the opening hours of pharmacies in Suffolk this Easter.

Suffolk Pharmacy Opening Hours - Easter

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